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Information for GPs and Referrers

Jessica Klausen is a psychologist providing evidence-based psychological assessment and therapy for adults, adolescents and young people. She works primarily from Acceptance and Commitment Therapy (ACT), EMDR Therapy, Schema Therapy and trauma-informed approaches.

Jess accepts referrals for a wide range of mental health presentations, including anxiety, depression, trauma-related concerns, adjustment difficulties, workplace injury, perinatal mental health, suicidal ideation, relationship stress, chronic pain, and Defence-related presentations (including referrals through Open Arms and DVA).

Referral pathways

Clients can be referred via:

  • Mental Health Treatment Plan (MHTP)

  • Open Arms – Veterans & Families Counselling

  • Department of Veterans’ Affairs (DVA)

  • WorkCover Queensland (approved claims)

  • Private Health Insurance (depending on policy)

  • Self-referral

 

Fees and rebates

The initial consultation fee is $300, and subsequent sessions are $267.
Clients referred under a Mental Health Treatment Plan are eligible for a Medicare rebate of $145.25 for a standard 50-minute clinical psychology consultation.

Medicare Safety Net thresholds may reduce out-of-pocket costs once reached.
For current rebate and schedule information, please refer to the Medicare Benefits Schedule (MBS) or Services Australia website.

HICAPS is available for Medicare and private health claims at the time of appointment.

Reports and communication

Jess provides written updates to referrers when appropriate and with client consent, including:

  • Initial impressions

  • Relevant assessment results

  • Treatment progress

  • Risk information (as clinically indicated)

  • Recommendations and ongoing needs

 

Communication is guided by privacy, consent and clinical necessity.
If urgent concerns arise regarding risk, Jessica will contact the referring GP or relevant supports as appropriate.

Telehealth services

Telehealth services are available across Australia and meet Australian privacy and security standards. Jessica uses secure platforms (Zoom) suitable for clinical care.

Australian Defence Force, DVA and Open Arms referrals

Jessica has extensive experience working with veterans, serving Defence members and their families.
She accepts:

 

Referrals can be sent via:

 

Please include:

  • a referral letter / MHTP

  • client contact details

  • any relevant reports or clinical information

 

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